Contact centre job roles - Supervisor

Supervisor


Find out about the role of a contact centre supervisor.


Computer image of supervisor
Video: Supervisor - My job

Find out how this contact centre supervisor got the job.

Video download

Supervisor - My job (18.8 MB)
Supervisor - My job for iPod (3.4 MB)
Computer image of supervisor
Video: Supervisor - Job activities

Find out about the main requirements of a job as contact centre supervisor.

Video download

Supervisor - Job activities (5.3 MB)
Supervisor - Job activities for iPod (954 KB)