Consumer advice

Websites providing tools and information for consumers.

Consumer Focus Scotland
Scottish pages of Customer Focus website, campaigning for a fair deal for consumers.
Energy Action Scotland

Energy Action Scotland is a charity which aims to eliminate fuel poverty by raising awareness of the issue and how it affects low income families.

Energy Action Scotland - Advisors Toolkit on fuel poverty

The Advisors Toolkit has been developed to provide a wide range of easily-accessible, practical information relating to fuel poverty and energy efficiency.

Money Saving Expert

Money Saving Expert is the website of media personality Martin Lewis. It offers countless tips for saving money.

Office of Fair Trading

The Office of Fair Trading promotes and protects consumer interests throughout the UK and ensures that businesses are in open, fair and vigorous competition for the consumer’s custom.

Office of the Gas and Electricity Regulator

The Office of the Gas and Electricity Regulator is responsible for promoting competitive markets and regulating companies which run the gas and electricity networks.

Skilled to Go

***Revised resources*** Developed by the Office of Fair Trading and LLU+ at London South Bank University, Skilled to Go helps to develop transferable consumer skills, knowledge and confidence.

Trading Standards Institute

The Trading Standards Institute represents trading standards professionals in the UK and overseas. It promotes the rights of consumers, encourages honest business and helps to target rogue traders.